If you are an Android device user, you can do the following steps to try and check for an update on the TikTok app.
How to Check For an Update on Android Devices. TikTok might be already aware of this issue and it is possible that they would roll out an official update from Google Play Store or the App Store to address the issue on failed user account logins. The last thing that you can do if you are still having problems with logging in to your account is to check for updates. However, if you are still unable to access your TikTok account, try to reset your router which will be discussed in detail below.
Lastly, reconnect to your Wi-Fi and re-enter your Wi-Fi password (if applicable).
Click on Forget this Network and confirm by selecting Forget.If yes, tap on the (i) icon on the right side of the Wi-Fi network’s name. After that, check if your iOS device is currently connected to a wireless internet connection.Next, inside the Settings app, tap on the Wi-Fi tab.Open your iOS device, and launch the Settings app.If you are an iOS device user, you can follow the steps below to guide you in checking your network connection. How to Check Internet Connection on iOS Devices. Usually, if your mobile data is disabled, the button would be gray.Īfter ensuring that your device is connected to your Wi-Fi network or the mobile data is enabled, launch the TikTok app and try logging in to your account. Lastly, find the Mobile Data / Cellular Data switch and tap on it to enable cellular data.Now, on the Notifications page, you will see some quick access buttons that allow you to turn on some of the device’s features without going to the Settings app.On your device, go to the main menu and swipe down from the upper portion of the screen until the Notifications page appears.Now, if you use cellular data on your Android device, you can check if it is enabled by following the steps below.
TikTok requires an internet connection for it to work properly. If you are unable to login with your TikTok account, there’s a possibility that your device is not connected to the internet or cellular data.